Frequently Asked Questions

ARE VASARA PRODUCTS NATURAL AND ORGANIC?

We carefully source ingredients that are organic, biodynamic or wild harvested where ethically possible. Our essential oils are globally sourced direct from growers or through our valued and trusted suppliers. VASARA is dedicated to creating products that are free from synthetic colours, mineral oils, silicones, parabens, sulfates, sulfate detergents, phthalates, polyethelene glycols (PEGs), petrochemicals, polypropelene glycols, urea, poloxamers, formaldehyde, elastomers, nylon, ethanolamines (DEA & TEA), palm oil, GMOs and synthetic fragrance, giving the products the benefit of being genuinely natural and non-toxic.

 

HOW LONG DO VASARA PRODUCTS LAST ONCE I OPEN THEM?

We recommend using products within 6-12 months of opening for optimal freshness.

 

WHAT SHOULD I DO IF I EXPERIENCE AN ADVERSE REACTION TO A VASARA PRODUCT?

If you have concerns regarding sensitivity we recommend a patch test. You can do this by applying a small amount to the inside of your arm (near inside elbow) and allow 24 hours to assess. Then we suggest using smaller amounts than the recommended directions and gradually increase over a week. In the unlikely event that you experience an adverse reaction, please discontinue use immediately and if required, consult your medical practitioner. Please do not hesitate to contact us with your feedback.

 

HOW DO I STORE MY VASARA PRODUCTS?

We recommend you keep your products in a cool space away from direct light, or in the refrigerator for optimal freshness.

 

ARE VASARA PRODUCTS SAFE FOR PREGNANT OR BREASTFEEDING WOMEN? 

All VASARA products are safe for pregnant and breastfeeding women, however if you have any concerns about using any product or ingredient while pregnant or breastfeeding, we encourage you to discuss it with your medical practitioner.

 

ARE VASARA PRODUCTS GLUTEN FREE & VEGAN?

We are pleased to say that all VASARA skincare products are gluten-free and vegan.

 

ARE VASARA PRODUCTS SAFE FOR PEOPLE WITH NUT ALLERGIES? 

Please refer to the full ingredient lists detailed with each of our products on our website. Our Clarity Botanical Elixir contains Hazelnut Oil which may affect users with a nut allergy. If you have allergy concerns we recommend that you follow the advice of your medical practitioner.

 

HOW ARE VASARA PRODUCTS PRESERVED?

VASARA is dedicated to creating natural formulations that are free from synthetic preservatives. Our products, the Botanical Elixirs and Botanical Masques, are naturally free from ALL preservatives as they are waterless and have a naturally high resistance to spoilage. We finish our products in Miron violet glass packaging that is known for it's optimal protection against the ageing processes of natural ingredients. This ensures the longevity and potency of our products. 

 

ARE THERE VARIATIONS IN COLOUR, CONSISTENCY AND FRAGRANCE IN VASARA PRODUCTS? 

Minor variations may occur in batch colour intensity, viscosity and fragrance. This is due to the naturally occuring seasonal variations in product ingredients. All VASARA products are hand blended in micro batches with the understanding that the natural environment is forever changing. We are never guaranteed to obtain identical ingredients from season to season and we take pleasure in discovering what the new season offers.

 

DO YOU SHIP PRODUCTS INTERNATIONALLY?

Yes, we welcome international orders. Please note VASARA is not responsible for any delays incurred due to international customs issues, nor additional duties or taxes your country may require. Please familiarise yourself with your local import policies prior to ordering.

 

ARE VASARA PRODUCTS CRUELTY FREE?

We are proud to state that we never have and never will undertake animal testing on our products. When choosing our ingredients we connect with ethical suppliers who operate with the same values. We create our formulations to realise the full potential of the relationship of the ingredients to each other as well as the relationship between the product and the environment. This includes the respect and care of animals. At VASARA, during product development we responsibly and safely test on ourselves.

 

ARE VASARA PRODUCTS SUITABLE FOR ALL SKIN TYPES?

At any stage in our life we can experience skin imbalances due to environmental pollution, medication, travel, changes of seasons, inflammation and other health conditions, diet and stress. We accept these challenges as part of the natural rhythm of life and instead of focussing on individual skin ailments, we place our loving attention on ways in which we can create holistic balance and in turn support skin health. VASARA products seamlessly integrate with our skin, all products are gentle enough for all conditions yet intelligent enough to work with our bodies to reawaken our inner healing mechanisms.

 

WHY DO YOU RECOMMEND BOTANICAL OILS FOR OILY/BLEMISHED SKIN CONDITIONS? 

For those experiencing acne, blemishes and break outs, the idea of applying oil may feel counter-intuitive. During times of imbalance, the sebaceous glands can be stimulated to produce more oil if the skin is signalling that it is dry. This may be through the use of soap-based cleansers, alcohol toners and harsh oil-free acne treatments which strip the skin of natural oils. VASARA products feed the skin authentic essential and active plant oils which are easily recognisable by the body and fine enough to penetrate deep within the skin's cells to restore equilibrium. The essential oils, anti bacterial in nature, assist in protecting the surface from further infection and the essence helps uplift the emotions. Lightweight and silky in feel, oils absorb easily providing deep nourishment, easing the appearance of scars and wrinkles and soothing inflammation along the way.

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